Privacy Policy

1. Introduction

Welcome to CashPedia Payment Solutions ("we," "our," or "us"). We respect your privacy and are committed to protecting the personal and financial information you share with us. This Privacy Policy outlines our practices regarding data collection, usage, storage, and sharing when you visit our website, use our services, or apply for credit options through our platform.

CashPedia Payment Solutions functions as a Lending Service Provider / Facilitator (LSP) in association with RBI-registered Non-Banking Financial Companies (NBFCs), including our primary lending partner Loan In Pocket (A Unit of Neena Impex Private Limited).

2. Information We Collect

To facilitate financial services, loan applications, and credit assessments, we may collect the following types of information with your explicit consent:

• Personal Identification Information: Full Name, Date of Birth, Gender, PAN Card number, Aadhaar Card number, and photo proof.
• Contact Details: Email address, mobile phone number, residential address, and permanent address.
• Financial & Employment Data: Monthly income, salary slips, bank account details, bank statements, employment type, and employer details.
• Technical Data: IP address, device type, browser information, operating system, and website usage statistics collected via cookies.

3. How We Use Your Information

Your data is utilized strictly for lawful purposes and service delivery, including:

4. Data Sharing & Disclosure

We do not sell or rent your personal data to any third-party marketing companies. Your information is shared only under the following specific circumstances:

• Regulated Service Providers: Payment gateways, credit bureaus (CIC), and KYC verification partners under strict confidentiality agreements.
• Legal & Regulatory Authorities: When required by court orders, government requests, or statutory obligations under Indian law.

5. Data Protection & Storage

We employ industry-standard technical, administrative, and physical safety measures to safeguard your personal data against unauthorized access, loss, or alteration. All sensitive transmissions are encrypted using standard SSL technology. Data is stored securely on servers located within India in compliance with Indian regulatory norms.

6. User Rights & RBI Compliance

In alignment with RBI Digital Lending Guidelines, you have the right to:

• Consent Control: Deny consent or revoke previously given consent for data collection at any stage.
• Data Access & Rectification: Review or request corrections to any inaccurate personal information held by us.
• Data Deletion: Request the deletion of your personal records, subject to statutory retention requirements under banking laws.

7. Grievance Redressal & Contact Us

If you have any questions, concerns, or grievances regarding this Privacy Policy or your data usage, you can contact our Grievance Redressal Cell: